Shipping policy

Shipping Policy

Free shipping, always. Every order ships free anywhere we deliver in the United States, including subscriptions.

Fast processing. We ship orders within 24 hours of purchase on business days (Monday to Friday, excluding holidays). You'll get a tracking link by email as soon as your order ships.

Delivery times. Delivery times depend on your location and the carrier and are estimates, not guarantees. We're not responsible for carrier delays or events outside our control.

Subscriptions. Subscribe & Save orders ship automatically on your chosen schedule (every 2 or 4 weeks), always with free shipping.

Problems with delivery? If your order arrives damaged or something's wrong, email hello@sippikids.com within 5 days of delivery with your order number and photos, and we'll make it right.